3. Description of services: In the Internet banking services you can perform almost all operations can be done in a real office, except deposit or withdraw cash. However, some banks are already working on the design of alternatives, such as smart cards employing a microchip to recharge funds through special devices on the computer, and could replace the use of small bills denomination through its acceptance in the trade.
The banking transactions from home represents the biggest change in financial institutions since the introduction of ATMs. Common operations that are offered are: New accounts opened; Check balance and recent account statements; Balance inquiries and recent movements in credit cards; Bank Transfers; Consultation rates; Refers to monetary exchange; Consultation stock index (stock market); Requests for checkbooks; Report stolen / lost card; Payments by electronic transfer (credit card payments, bill payment business by special agreements); Advisers and virtual simulators (calculation of monthly loans, calculation of return on investments); Stop payment on checks.
These are just some of the most common services offered today, the range of possibilities continues to grow. The real challenge for financial institutions is the design of new and innovative services, including some not available to date in any traditional office. The operation of the service is quite simple. Usually requires an initial contact between the customer and the bank that can be personal or through the site itself or website, and usually involves the execution of a contract or agreement regulating the use of the service. The bank provides the customer with a personal password of a confidential nature, which allows its identification in the system and should be used whenever it wants to access their accounts or transactions through the service. More information on virtual banks.
To access the service the customer must visit the site or web page in Internet bank. It contains information about the main products and services company, and a menu of options through links, which are sections of text or image that when clicked the user transferred to new areas within the site. The client then click the link that identifies the online banking service, and now the system requires entry of your password. Once entered, the customer is transferred to the area of transactions, secure site format, ie where the information is encrypted during transmission to prevent third party access. This is where the user may make inquiries to their accounts or perform any of the transactions described above.